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inventing prototypes

April 5, 2013 11:17 pm / Leave a comment

Earlier today, I wrote a blog post emphasizing the importance of creating a prototype. Just a while ago I was browsing through youtube and stumbled upon the following video. This ties in very well with the idea of prototype. I want to showcase this here because there are many people that get scared of this word “prototype”.. when all that it really means is to give some tangibility to your idea.. A prototype need not be perfect or the final product as long as it can communicate the idea and give your audience an experience/ preview of your vision.

Imagine the speakers were never invented and this man got an idea of making a speaker and put together a prototype using his imagination and some clever thinking making use of whatever is available to him for free or at a very affordable cost… and walla! you have a working prototype of speakers!!! You can extrapolate this idea to software (with so much free stuff out there on the internet.. there is no dearth of resources which are free or very cheap).

Difficult customers

March 18, 2013 8:07 pm / Leave a comment

Its the difficult customers we should like the most. They give you the opportunity to flex your muscles and bring out the super human strengths in you and team. For that matter, tough situations present the same opportunities to identify the champions in you and team. It may not be the best way to realize that your process has a problem but hey if you can take up the challenge and fix it.. you will have a more efficient process in hand! and get all the credit for fixing a broken system.

There’s nothing better than turning around a difficult, dissatisfied customer into a satisfied one. So, next time you have a sticky customer situation dont panic, just take a deep breath and be grateful that youve come across one and give it all that you have to make it work for them and then get ready to receive applauds in your praise. Oh! and by the way if it doesnt work out dont be sad, you can still be happy that you gave it your best shot and sharpened your pencil in the process. Dont forget to share your experience with your management and document any lessons learned.